Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our transcription services, or contact us for support. This includes:

• Account information (email address, name)
• Audio recordings and transcripts you upload or create
• Payment information (processed securely via Stripe)
• Communication history with our support team

2. How We Use Your Data

We use the collected data to:

• Provide, maintain, and improve our transcription and AI services
• Process your payments and prevent fraud
• Communicate with you about updates, security, and support
• Analyze usage patterns to enhance user experience

We do not sell your personal data or audio recordings to third parties.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We retain your audio recordings and transcripts only as long as necessary to provide our services or as required by law. You can delete your data at any time through your account settings.

4. Third-Party Services

We use trusted third-party providers to help us operate:

• Stripe: For secure payment processing
• Speechmatics: For industry-leading audio transcription
• Groq: For fast, AI-powered summarization and analysis

5. Your Rights

Depending on your location (such as the EU under GDPR), you may have rights to access, correct, or delete your personal data. You can exercise these rights by contacting us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

contact@notemy.one